Simplified Service For Your Community

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With customer satisfaction a primary goal for local governments, provide a better experience for your citizens, businesses and staff by managing permitting, planning, licensing, inspections and code enforcement in one centralized system. Using SmartGov™, you can streamline your workflow, reduce liability, increase transparency and facilitate your community’s needs by optimizing your processes and going paperless. You also have the ability to add an easy-to-use public portal. As a result, you will maximize efficiencies and dramatically reduce time, cost and error for your organization.

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Features

  • Permitting and planning
  • Business licensing
  • Electronic plan review
  • Code enforcement
  • Inspections
  • Mobile workflows
  • Map integration
  • Public portal

Our Clients.

Their Words.


“User-friendly, manageable and efficient, [Dude Solutions] software has allowed us to successfully implement streamlined and efficient permit processing at a time when resources (staff, time and funding) are strained and customer satisfaction is a priority.”

- Nikki Hollatz, Environmental Health, Skamania County, WA

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Increase Citizen Engagement And Satisfaction

Increase transparency, engagement and satisfaction within your community, while gaining efficiencies and saving money by allowing citizens to complete processes and check statuses online 24/7, instead of standing in line or waiting on hold.


Maximize Efficiencies

Dramatically reduce time, costs and errors associated with permit processing, business licensing, code enforcement and inspections by tracking and managing all workflows and tasks in a unified, web-based and mobile-enabled system. Backend process automation combined with an intuitive public portal provide an end-to-end solution that eliminates guesswork and dependence on paper, while enabling faster revenue generation for your jurisdiction.

Improve Safety

Keep your citizens safe by making requests and applications easy to submit and maintaining reasonable response times so all work is done in a safe, approved manner. With automated code enforcement, compliance is enforced more quickly and accurately, minimizing violations and increasing public safety.



Drive Development, Growth And Revenue

With optimized processes for functions like permitting and licensing, you’ll capitalize on development opportunities faster, ensure revenue is collected quicker and provide an optimized experience for the business and development community. You and your department will maintain a positive reputation and continue to attract new development.

Improve Decision Making

Maximize visibility and transparency with a full suite of reports and charts. Provide analytics to elected officials to enable data-driven decisions to improve efficiencies and deliver meaningful outcomes.

Gain Critical Portability

Conduct on-site inspections and increase portability with a system that can be use on virtually any mobile device.

Key Benefit

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product FAQs



Not much at all! If you can search or shop online, or use a smartphone app, then you have the core skills to use our user-friendly operations management software. In fact, SmartGov is mobile, so it can be accessed on any device at any time. And since it’s cloud-based, it updates automatically.

Dude Solutions has refined a highly streamlined implementation and communication process for our clients led by our Client Services team guiding you each step of the way. Our implementation process involves assessing your needs, prioritizing a list of what should occur when and how, planning a cadence of tasks and communication, executing that plan, then maintaining your success with continual support. This process can take anywhere from a few weeks to a few months. We also offer on-site implementation services to get you up and running as quickly as possible.

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Prices vary and may be based on square footage, users or other increments. To learn more, see the section below or schedule a demo with Dude Solutions.

All Dude Solutions clients have complete support, starting with implementation. A client engagement team member will support you with a call to outline your objectives and guide you through every step of the process. And, our support doesn’t stop there. As a client, you’ll have a Legendary Support team member on your side to ensure you get the most out of our solutions. From initial installation to your first task, we’ve got you covered through everything.

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Product Pricing



Dude solutions capital forecasting

Annual subscription

  • Full cloud-based solution
  • Data import functionality
  • Capital plan creating
  • Full cloud-based solution
  • Data import functionality
  • Capital plan creating

Product Pricing



SmartGov

Annual Subscription

> Full cloud-based solution

> Licensing

> Permitting and planning

> Code enforcement

> Inspections

> Reporting and analysis

> Mobile applications



SmartGov Add-Ons

Additional Annual Fee (Per Feature)

> Public portal

> Electronic plan review

> Map integration

> Financial integrations



Additional Add-Ons

Additional Annual Fee

> Work and Asset Management

> Capital Forecasting

> Energy Management

> Technology Management

> Skills Management

> Consulting services



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Product Pricing



Annual subscription

  • Full cloud-based solution
  • Data import functionality
  • Capital plan creating

Annual subscription

  • Full cloud-based solution
  • Data import functionality
  • Capital plan creating
Get Started

Product Pricing



Annual subscription

  • Full cloud-based solution
  • Data import functionality
  • Capital plan creating
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CONTACT
11000 Regency Pkwy / Suite 400 Cary, NC 27518
Sales/General: 866.455.3833

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